VPN Community Unconference 2022

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Following Team CommUNITY’s model of the Industry Standards Collaborative Conversation held at the 2020 VPN Village, the 2022 VPN Community Unconfrence brought together a diverse group of individuals working in and around the VPN ecosystem to discuss the most important challenges facing the industry.

Leading up to the event Team CommUNITY met one-on-one with researchers, commercial and non-commercial VPN providers, technologists and frontline defenders to better understand the key challenges they each saw in the VPN ecosystem. Based on these conversations and in a pre-event survey of participants, we narrowed down a series of prompts for the small group discussions.


Event Notes: Event Jamboard

Breakout Session One

The first set of breakout sessions separated participants into five groups based on their background: Users, Frontline Defenders and User Researchers; Academics and Researchers; Commercial VPN Providers; Technologists; and Technologists Working in Repressive Environments.

Users, Frontline Defenders and User Researchers

What are the most important challenges facing at-risk users in regards to selecting and using VPNs?

Cost and Payments

  • Can I afford it? Many organizations are low on resources for basic operations, which means paying for a VPN isn't really an option.
  • How do users working in censored environments manage payments? How do they avoid paid providers?
  • Will payments for a VPN put a red flag on my bank account? Payments can expose that I'm using a VPN.

Legal Consequences

  • What are the legal consequences for using a VPN in regions where it is criminalized? It’s challenging to understand the penalties.
    • India just passed a law that requires commercial VPN providers retain user data.
  • 2 sides — What are the consequences when VPNs become 'illegal'? And VPN providers, what are the legal nuances in an international context?

Trust

  • There's a lot of opacity in the VPN industry. Opaque ownership with possible conflicts of interest. Who are the owners?
  • Which VPN should I use? People typically default to a VPN that someone they know is using. There's a lot of lack of understanding for users and even trainers.
  • How do we know that a VPN provider doesn’t log information?
  • VPN providers know your IP address and where you’re connecting from. Usually you trust the VPN not to share it.

Technical Literacy and Understanding of VPNs

  • There is a lack of awareness of what a VPN is.
  • How do I know if I’m experiencing censorship or my internet connection is just bad?
  • There is a lack of technical expertise to set up a VPN.
  • How do I find out which VPNs have better security?
  • Individuals often don’t know that they are being surveilled or that they need to protect their communications until it’s too late.

Technical Limitations and Performance

  • There is no app for my OS.
  • "It's too slow".
  • Services (not only streaming services) block VPNs.

Navigating Self-Deployed VPNs

  • Looking for recommendations for self-deployed VPNs.
  • NordVPN has a self-hosted option, but have heard that it may not be the best VPN option.
  • WEPN - doesn't really require a lot of technical expertise and IP is not blacklisted, depends on hardware.